For healthcare clinics · Australia-wide

Your clinic is losing patients.
You just don't know which ones — or why.

Most healthcare clinics spend thousands attracting new patients while silently losing existing ones every month. We find the leak — and fix it.

GP clinics
Allied health
Dental practices
Specialist clinics
Aged care
Free · No obligation · 48hr turnaround
Claim your free patient retention audit
We analyse your patient journey, identify your top retention gaps and tell you exactly what they're costing you — free.
Where patients are dropping off your list
What each lost patient costs you in lifetime value
Your top 3 quick wins to fix it immediately
No spam. No sales call unless you want one. Results delivered within 48 hours.
30%
of patients don't return after their first visit — most clinics don't know why
5–7×
more expensive to acquire a new patient than keep an existing one
$3,200
average lifetime value of a retained GP patient over 5 years
48hrs
to receive your free personalised retention audit report
The problem

Why healthcare clinics keep losing patients they should keep

It's not your clinical quality. It's the system — or the lack of one.

01
No follow-up system
Patients come in, leave, and hear nothing. No recall, no check-in, no reason to come back. They drift to whoever follows up — usually your competitor.
02
Invisible churn
Most clinic software tracks bookings — not patient retention. You don't know a patient is gone until months later when you search for them and realise they haven't been back.
03
Staff turnover kills continuity
When a trusted practitioner leaves, their patients often leave too. Most clinics have no system to catch and retain those patients before they walk out the door.
What you get

Everything in the $1,500/month retainer

A fully managed retention system running in the background while you focus on clinical care.

📋
Monthly retention audit
We review your patient data monthly and identify who is at risk of not returning — before they leave.
⚙️
CRM automation sequences
Recall reminders, post-appointment check-ins, reactivation emails — all automated in your existing system.
📈
Retention dashboard
Monthly report showing patient retention rate, at-risk patients, and revenue impact — plain English, no jargon.
🎯
90-day action plan
A prioritised list of retention initiatives ranked by revenue impact — so you always know what to fix first.
💬
Monthly strategy session
30-minute Zoom with your practice manager each month to review results and plan the next 30 days.
🔒
No lock-in contract
Month-to-month. Cancel anytime. We keep your business by delivering results — not by trapping you in a contract.
Pricing

Start free. Scale when you're ready.

The free audit shows you the problem. The retainer fixes it permanently.

Monthly retainer
Retention Management
$1,500
AUD + GST · per month · no lock-in
Monthly patient retention audit
CRM automation sequences built & managed
Patient recall & reactivation campaigns
Monthly retention dashboard & report
90-day rolling action plan
Monthly 30-min strategy session
Email support — 48hr response
Start with free audit →
Start here — no obligation
Free Patient Retention Audit
$0
Delivered within 48 hours
Where your patients are dropping off
Revenue cost of your top retention gap
3 immediate quick wins to fix it
No sales call unless you want one
Claim free audit →
Results

What clinic owners say

Healthcare practices across Australia.

★★★★★
We didn't realise we were losing 22% of patients annually until the audit. The reactivation sequences alone recovered $40,000 in the first 3 months.
Practice ManagerGP Clinic · 3,200 patients · Adelaide
★★★★★
When our senior physio left, we lost 60 of her patients in 6 weeks. The retention system we built with Stan caught the next at-risk group before they churned.
DirectorAllied Health Practice · Sydney
★★★★★
$1,500 a month seemed like a lot until we calculated what one retained patient is worth over 5 years. The ROI is not even close.
Principal DentistDental Group · 4 locations · Melbourne
Free · 48 hour turnaround

Find out what your patient churn is actually costing you.

The audit is free. The insight is priceless. Takes 2 minutes to request.

Get my free retention audit →